Shipping Policy

Shipping Rates

Sipping cost is calculated at checkout and depends on your location. Shipping price ranges from 6-12€.

For orders under $99, shipping price ranges from 6-12€.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. V Y B E + H Y P E is not responsible for these charges if they are applied and are your responsibility as the customer.

In-store pickup

You can skip the shipping fees with free local pickup at our location on Lone Kellermanns vej 11 3th. 2450 Kbh. Sv.  After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-2  business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9-17 on mon-fri. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello@vybeandhype.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

See our full return policy page here.

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@vybeandhype.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@vybeandhype.com